Privacy Policy

Introduction

Chef Tours & Hospitality Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the General Data Protection Regulation (GDPR) and Cyprus data protection laws. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out contact or booking forms
• Send us an email or message via WhatsApp
• Make a booking or purchase
• Subscribe to our newsletter

This information may include your name, email address, phone number, travel dates, accommodation details, and any preferences you share with us.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. This is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Process and manage your tour bookings
• Communicate with you about your enquiries and bookings
• Personalize your experience and tailor recommendations
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations

Sharing Your Information

We may share your information with:

• Our tour guides and drivers (only information necessary to provide your service)
• Partner tavernas and venues (for reservation purposes)
• Car rental partners (for rental bookings)
• Payment processors (for secure transactions)
• Legal authorities (when required by law)

We do not sell your personal information to third parties.

Your Rights (GDPR)

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at info@cheftours.cy.

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies are required for the website to function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Booking records are typically retained for 7 years.

Contact Us

For any questions about this Privacy Policy or to exercise your data rights, please contact:

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.